SoulMadic Digital Coaching – Privacy & Cookies Policy
As a blog & interactive creative business website we love to connect with you & by visiting this website, you are accepting & consenting to the practices described in this policy.
©Copyright 2020 www.soulmadic.com – SoulMadic Digital Coaching. All Rights Reserved. Unless credit has otherwise been given all materials contained within this website – including all visual, video, audio & written content – remain the copyright of SoulMadic Digital Coaching. All copying – of any kind – is strictly prohibited. Should you wish to use any content, please contact us by email at [email protected]
This Policy outlines what personal information we collect, how that information is used, where it is transferred, & how you may view & amend such information. Please be assured that we will treat all personal information as confidential & will not process it other than for a legitimate purpose. Steps will be taken to ensure that the information is accurate, kept up-to-date & not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing & accidental loss or destruction or damage to the information.
What Type Of Personal Information Will Be Processed?
We collect & process various personal data about you for the purposes of providing business coaching & support services to you – & to enable us to fulfill the administrative obligations required of us. “Processing” can be defined as obtaining, recording or holding information or data. “Personal data” is information which can identify you as a living individual, including where used in conjunction with other information. Common examples of personal data which may be collected & used by us in our day-to-day business activities include name, date of birth, gender, marital status, job title, address, telephone number & other contact details (including email addresses). In the course of our work together, you may also provide us with information regarding your personal activities.
You have freedom of choice when it comes to your decision to provide us with your personal data & you have the right to request that we stop processing your personal data at any time, you may choose not to provide sensitive personal data to us at all. You should however note that if you exercise this right or subsequently request that we stop processing all or part of your personal data &/or sensitive personal data, this could impact upon our ability to provide you with certain types of service.
How Will My Personal Data Be Collected & Used?
We collect personal data from you to the extent necessary to provide business support services & related marketing activities.
This list is not exhaustive & may be updated from time-to-time as business needs & legal requirements dictate. Some of the personal data that we maintain may be kept in paper files, while other personal data will be included in computerised files & electronic databases, with the appropriate security in place.
Who Might My Personal Data Be Shared With?
Where required & to enable us to provide an efficient service to you, we may also make some data available to third parties providing relevant services to us, including administrative, cloud storage & other support services. These third parties include Dropbox International Unlimited Company, WordPress, Google Cloud Platform, Buffer Inc. & Combin (InterPromo UG).
Certain personal data will also be reported to government authorities where required by law & for tax or other purposes. Personal data may also be released to external parties as required by legislation, or by legal process.
We will not sell your personal data to any third party.
We may wish to provide you with information about new products, services, promotions & other information in which we think you may be interested. We may send you such information by post or email, unless you have registered with the appropriate Preference Service (we would be grateful if you could let us know if this is the case).
If you purchase services from us we may retain your address for future mailings. If you do not want your information used for marketing purposes at any time, please contact Kelly Peck at [email protected]
We would also like to provide you with information by e-mail. However, we appreciate that e-mail “spam” has become a problem in recent years. If you are a client or you have previously asked us for information on our services, we may contact you regarding your purchase or other matters regarding transactions between us, or your customer relationship with us, or send you information on our services by e-mail, unless you have asked us not to do so. We may also use your e-mail address to send you information about our services that we think may be of interest to you by way of informational e-mails, unless you have asked us not to do so. We will only send you emails if you have ‘opted in’ for our products and services – we are & will always remain anti-spam.
Your Right To Review, Amend Or Erase Your Personal Data
You have the right to review your personal data & sensitive personal data held by us & to have any inaccurate information about you corrected. Additionally, you may request that the data we hold on you be erased, however, should you make this request, we may be unable to continue to provide you with our services.
You have the right to ask for a copy of all the data we hold on you – & this will be provided within one month of your written request, at no charge to you, in an electronic format. For further information regarding your personal data, please contact us by email [email protected]
If you wish to lodge a complaint, please contact [email protected] We will keep you informed as to the progress & the outcome of your complaint within a reasonable period. If you are still not satisfied, you should contact the Information Commissioner’s Office on 0303 123 1113 or write to them at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Payments Made Through This Website…
For certain services provided by this website, we may take payment in advance. Where payment in advance is required you will be notified & sent through to an additional terms & conditions page, which you will be required to agree to, before completing your purchase. Depending on your preference, we have given the option for you to quickly & securely pay through SquareSpace or Paypal, both of these services will take you through to their third-party payment gateway, by navigating to, entering your details & completing payment, you are agreeing to their terms & conditions outlined in their privacy policies. For more information please follow these links – https://www.squarespace.com/privacy – https://www.paypal.com/va/webapps/mpp/ua/useragreement-full
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion & referral tracking & typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication…
Users contacting this website &/or its owners do so at their own discretion & provide any personal details requested at their own risk. Personal information is kept private & stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe & secure form to email submission process – but users are advised that using such a form is done at their own risk. This website & its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you & your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties. This is by no means an entire list of your user rights in regard to receiving email marketing material.
Information Sharing & Disclosure…
www.soulmadic.com – SoulMadic Digital Coaching do not rent, sell or share information about you (including personally identifiable information) with other people or non-affiliated companies, except to provide products or services that you have requested when we have your permission. We have physical, electronic & procedural safeguards that comply with our legal obligations to protect information about you. Additionally, we will provide information about you in the following circumstances:
- to provide the information to trusted partners who work on behalf of or with us under confidentiality agreements. These companies may use such information to help & communicate directly with you (to the extent consented by you). However, these companies do not have any independent right to share this information.
- to respond to subpoenas, court orders, legal process or to any legitimate request by authorities with which compliance is required, or to establish or exercise legal rights or defend against legal claims.
Posting on Publicly Accessible Areas…
A publicly accessible area is any area of the internet that is accessible by the general public & may be indexed by search engines. You should exercise caution if you choose to disclose personally identifiable information in a publicly accessible area. Remember that this information may remain indefinitely in the publicly accessible area of the service. Also, depending on the particular service, other users may also be able to view two or more of your individual postings collectively. You are solely responsible for any information that you disclose & disseminate on publicly accessible areas.
Social Media Platforms…
Communication, engagement & actions taken through external social media platforms that this website & its owners participate on are custom to the terms & conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely & communicate/engage upon them with due care & caution in regard to their own privacy & personal details. This website – nor its owners – will ever ask for personal or sensitive information through social media platforms & encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion & note that the social media platform may track & save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media…
This website & its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls/web addresses. (This is an example: http://bit.ly/zyVUBo).
Users are advised to take caution & good judgement before clicking any shortened urls published on social media platforms by this website & its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam & hacking & therefore this website & its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Although this website only looks to include quality, safe & relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website & its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Data Protection Officer
Kelly Peck – [email protected]
We hope you continue to enjoy using our website & the service that we provide to you.
Rescources & Further Information…
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
SoulMadic Digital Coaching Privacy & Cookies Policy was last edited & customised May 2019.